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Returns & Exchanges

At Market Lane Coffee, we want you to love your brew. If you are not completely satisfied with your purchase, we offer easy returns on equipment and a quality guarantee on our freshly roasted beans.

Return Process

  • 1.
    Contact Our Team

    Email our customer service team within 14 days of receiving your order to initiate a return or report an issue with your coffee.

  • 2.
    Prepare the Package

    Ensure items are in their original packaging; please note that coffee bags must be unopened unless there is a specific quality concern.

  • 3.
    Ship the Item

    Affix the provided return label to your parcel and drop it off at any authorized shipping location or post office.

  • 4.
    Receive Refund or Replacement

    Once we receive and inspect your return, we will process a full refund to your original payment method or ship out a fresh replacement.