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Returns & Exchanges
At Market Lane Coffee, we want you to love your brew. If you are not completely satisfied with your purchase, we offer easy returns on equipment and a quality guarantee on our freshly roasted beans.
Return Process
- 1.Contact Our Team
Email our customer service team within 14 days of receiving your order to initiate a return or report an issue with your coffee.
- 2.Prepare the Package
Ensure items are in their original packaging; please note that coffee bags must be unopened unless there is a specific quality concern.
- 3.Ship the Item
Affix the provided return label to your parcel and drop it off at any authorized shipping location or post office.
- 4.Receive Refund or Replacement
Once we receive and inspect your return, we will process a full refund to your original payment method or ship out a fresh replacement.
